Paul Grup Service
Construction, Renovation & Cleaning Services
Germany
Last updated: March 2026
1. Scope
These Terms and Conditions (AGB) apply to all contracts, services, and business relationships between Paul Grup Service (hereinafter referred to as “Company”) and its clients (“Customer”), unless otherwise agreed in writing.
The Company provides construction, renovation, and cleaning services primarily within Germany.
2. Services
Paul Grup Service offers services including but not limited to:
Construction and renovation work
Interior refurbishment
Painting and finishing
Property maintenance
Residential and commercial cleaning
Post-construction cleaning
The exact scope of services is defined in the individual contract, quotation, or service agreement.
3. Quotations and Contracts
All quotations issued by Paul Grup Service are non-binding unless explicitly stated otherwise.
A contract is considered concluded when:
The customer accepts a written quotation, or
The company confirms the order in writing, or
The company begins performing the service.
4. Pricing
Prices may be quoted:
As a fixed price, or
Based on hourly rates, or
Based on material and labor costs.
Unless otherwise stated:
All prices are exclusive of VAT (Mehrwertsteuer) if applicable.
Additional work requested by the client may incur extra charges.
5. Payment Terms
Invoices are payable within 14 days of the invoice date unless otherwise agreed.
Paul Grup Service reserves the right to:
Request advance payments
Issue partial invoices for long-term projects
Late payments may incur statutory interest according to German law (§288 BGB).
6. Customer Responsibilities
The customer must:
Provide safe access to the work site
Ensure utilities (electricity, water) are available when necessary
Remove or protect valuable or fragile items
Inform the company of any structural risks or hazards
Paul Grup Service is not responsible for damages caused by pre-existing structural defects or hidden conditions.
7. Changes to Work
Any requested changes to the agreed scope of work must be approved in writing.
Such changes may result in:
Adjusted pricing
Extended project timelines
8. Completion and Acceptance
Once work is completed, the customer must inspect the services without undue delay.
If no objections are raised within 7 days, the work is considered accepted.
Minor defects do not justify refusal of acceptance if they do not significantly affect usability.
9. Warranty
Paul Grup Service provides warranty in accordance with German statutory law.
For construction-related services, the warranty period may be up to 5 years, depending on the type of work (§634a BGB).
Cleaning services are considered fulfilled upon completion unless defects are reported immediately.
10. Liability
Paul Grup Service is liable for damages only in cases of:
Intentional misconduct
Gross negligence
Injury to life, body, or health
For minor negligence, liability is limited to foreseeable damages typical for the contract.
The company is not liable for:
Indirect damages
Loss of profit
Damages caused by third parties or external circumstances.
11. Force Majeure
The company is not responsible for delays caused by circumstances beyond its control, including:
Natural disasters
Material shortages
Government restrictions
Labor shortages
12. Termination
Both parties may terminate the contract in accordance with German civil law (§648 BGB).
If the customer terminates the contract after work has begun, the company may charge for:
Completed work
Materials already purchased
Reasonable compensation for lost profit
13. Data Protection
Customer data is processed in accordance with the Privacy Policy and the General Data Protection Regulation (GDPR).
14. Governing Law
These terms are governed by the laws of the Federal Republic of Germany.
15. Severability Clause
If any provision of these terms becomes invalid, the remaining provisions remain unaffected.
